About us page 2
Ticketbank overcame the Credit / Debit card payment problem which had always
existed at The Millennium Dome since it's Construction.
The latest telephone technology was
installed at The Dome this at the time being high Speed ISDN lines and exchange,giving hundreds of
lines for telephone lines and internet access.
Credit card Terminals such as the BMS T41
required standard Copper telephone cables.......and are incompatible with ISDN lines.
Ticketbank
researched all the possibilities availiable including portable GMS,GPRS terminals etc but nothing in
'04 was robust enough or in terms of battery power up to the Spec needed.
Ticketbank designed
implemented and Supported a one off Custom Payment System to overcome these issues,it was unique had
never been thought of before and will unless another set of unique circumstances arise,never be used
again !
Ticketbank's unique Solution was to install 8 Computer terminals running on a Secure
Broadband network in Core Building B of The Dome ( The Box Office ),Customers would tell the Sales
staff how many tickets they required,the staff would then enter this into a special secure web page
displayed on the terminals screen then would enter in all the customers details (as you would do to
book tickets on this website),this was then processed by Protx our payment Gateway passed across to
Barclays Merchant Services who Authorise our Online Payments (or Not !)and the Customer then went
into the event.
This system was coined by Ticketbank's Steve Davis (the Designer) : Face to Face
Online CNP Transaction.
When it was first suggested Protx and BMS raised an eybrow or two,
went away discussed it and said "Why Not" BMS's Ecommerce dept pulled out all the stops and this
unique solution was used to process 6000 transactions with a value of £280,000 over the course of
the Event,with a virtually Zero charge back rate.None Of Ticketbank's larger rivals were able to
come up with ANY solution at all to offer The Promoters of this Event.
If you are a promoter or
Venue with a unique or unusual problem in card processing or ticketing in general please contact us
and We will undoubtbly be able to come up with a unique solution for you,We love a challenge
!(/P)
Best
the Crew at Ticketbank.co.uk
Email : info@ticketbankonline.com